How do I know if my order has shipped?

 Once you have completed your order, you will receive a confirmation on registered number and/or Email address used at checkout. Once your package has been picked up by our contracted Logistics Partner (FedEx/Delhivery/Blue dart/XpressBees) you will receive tracking information via the email address used at checkout.

How soon can I expect my order to be delivered?

We Ship Orders all over India. Shipment speed depends upon Your Location. You will receive tracking information via the email address used at checkout.

How long do you take to dispatch an order?

DISPATCH means completing the order and handing it over to our Logistics Partner (FedEx/Delhivery/Blue dart/XpressBees).All orders placed before 11 AM will be dispatched same day.

What happens if the package i receive is damaged?

Please do not accept any package that is damaged. Notify us immediately. We will either resend the item(s) you have ordered or we shall refund the whole amount you paid to us. Refunds applicable only if reported within 10 days of delivery.

What are the shipping charges?

All orders ship free under standard shipping. Extra charges applied if buyer opt for airship. However buyer may have to bear shipping charges in case of returns.


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Price Match Guarantee

At FitBasket, we are dedicated to always offering the best price to our customers. We will match the price on any product, if you find the same item at a lower price at a qualifying online retailer.

Here's how:

  • If you find a lower-priced product online, reach us out on +91 8826546656 or WhatsApp us on same number. Our Customer Experience agent will assist you.
  • We will verify the current price to complete the price match.

Additionally, FitBasket does not price match the following:

  • Any Marketplace including amazon or Flipkart where verification of the source of product is not possible.
  • Grey market products being sold without official importer's MRP label
  • Items shipping from outside India.
  • Items being sold Offline.
  • Items being sold as Near Expiry. (within 90 days of Expiration date)