Privacy Policy

INTRODUCTION:

The domain name www.fitbasket.in (“Website”) is owned and run by Hind Lifecare (“Hind Lifecare”). this privacy policy (“Policy”) sets out how Hind Lifecare collects, uses, share, process and protects the information. Hind Lifecare may use the information collected on this Website in relation to take and fulfil orders, deliver products to you or any other person on your behalf, process payments and communicate with you about orders, products, services and promotional offers, to display interest based ads for feature, products, services, to provide functionality, analyse performance, fix errors and improve the usability and effectiveness of the products and services provided by Hind Lifecare and this Website.  This Policy is framed in view of the applicable laws for collecting, using and processing the online information.

By accepting this Policy, you understand and agree to collection, use, sharing and processing of Personal Information as described herein. If you provide Hind Lifecare with Personal Information about someone else, you confirm that they are aware that you have provided their information and that they consent to Hind Lifecare’s use of their information according to this Policy. This Policy applies to all the current and former visitors, users and others who access this Website.

SCOPE:

• This Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature.
• Please read the terms and conditions of this Policy carefully, before accessing or using this Website. By accessing or using the Website including its services, you agree to the terms of this Policy. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms.

CONSENT:

• By accessing or using the Website or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally binding document between you and Hind Lifecare under the applicable law you expressly consent to Hind Lifecare’s use and disclosure of your Personal Information, including Sensitive Personal Data Information and third party information in accordance with this Policy. Hind Lifecare will collect and process your personal data or third party data carefully, only for the purposes described under this Policy and within the scope of the applicable legal regulation.

In order to avail any services on this Website, you may be using third party information. You hereby explicitly agree that you have obtained explicit written authorization and consent from all such subjects/ individuals whose information you verify/ provide data. You hereby represent and warrant that Hind Lifecare shall not be held responsible, liable or accountable in any manner or to any extent whatsoever, for your failure to perform obligations under this clause.

WHAT INFORMATION IS BEING COLLECTED:

Hind Lifecare may collect the following-

Personal Information :

– Name

– Contact information including email address, telephone number

– Date of birth, age, gender

– Demographic information such as postcode, preferences and interests

– Financial information including bank account details, credit/ debit card details or such other payment information

– Other information relevant to customer surveys and/or offers.

Hind Lifecare limits the collection above-mentioned information to that which is necessary for its intended purpose.

Non-personal information:

– Non-personal information means information that does not specifically identify an individual or business, but includes information from you such as your browser type, your Internet Service Provider (ISP), operating system and your Internet Protocol (IP) address. Hind Lifecare may also collect information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by Hind Lifecare.

All the information described in point A and point B above shall be referred to as “Information”.

SECURE ORDERING

When you submit any information on our website, your information is protected both online and offline. We can only access your credit card (but not your actual credit card information) to issue credits, never for actual charges.
While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon of your web browser becomes locked. This indicates that the connection between your web browser and our web server is secured. While on a secure page, the ‘http’ on your browser changes to ‘https’.
When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the encryption software which meets or exceeds industry standards (Secure Socket Layer). While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon on the bottom of web browsers such as Firefox, Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

THIRD PARTY SERVICE PROVIDERS

• Hind Lifecare may engage third party vendors and/ or contractors to perform certain support services for Hind Lifecare including without limitation fulfilment of your orders, software maintenance services, advertising and marketing services, web hosting services and such other related services which are required by Hind Lifecare to provide its services efficiently. These third parties may have limited access to Information only to collect, use, and disclose your Information to the extent necessary to allow them to perform the services they provide to us.
• However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the Information we are required to provide to them for your purchase-related transactions.
• For these providers, we recommend that you read their privacy policies so you can understand the way your Information will be handled by these providers.
• In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either of you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

LINKS TO OTHER SITES:

The Website may be linked to the website of third parties, affiliates, and business partners. Hind Lifecare has no control over, and not liable or responsible for functionality, actions, contents, accuracy, validity, reliability, quality of such websites or made available by/through this Website. The inclusion of any link on this Website does not imply that Hind Lifecare endorses the linked site. The user may use the links and the services at user’s own risk.

MINOR’S PRIVACY:

Hind Lifecare does not intend to attract anyone below the age of 18 years to enter into binding legal contracts under the applicable laws.
Hind Lifecare does not intentionally or knowingly collect Information from anyone below the age of 18 years. Hind Lifecare encourages patents and guardians to be involved in the online activities of a minor to ensure that no Personal Information is collected from a minor without their prior consent.

PROTECTION OF INFORMATION:

• Hind Lifecare is committed to ensure that your Information is secured. To protect your data from loss, prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard secure the information we collect online.
• Hind Lifecare uses industry standards and physical, technical and administrative security measures to keep information confidential and secure and Hind Lifecare will not share your Information with third parties except as otherwise provided in this Policy. Please be advised that, however, while Hind Lifecare strives to protect Information and privacy, Hind Lifecare cannot guarantee or warranty its absolute security when Information is transmitted over the internet into the Website.
• Access to your online account on the Website is via your email/ username which is password protected and this helps to secure your account information. You are solely responsible for maintaining the security and confidentiality of your account, including passwords with anyone. If you suspect any unauthorized use of your account, you must immediately notify Hind Lifecare by sending an email to care@fitbasket.in. You shall be liable to indemnify Hind Lifecare for any loss suffered by Hind Lifecare due to such unauthorized use of your account.
• For any loss or theft of Information, due to unauthorized access to your device through which you use the Website or other reasons solely attributable to you, Uth Bevarage shall not be held liable or responsible under any circumstances whatsoever. Further, Utrh Beverage shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond Hind Lifecare’s reasonable control including but not limited to acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet services or telephone services if the user etc.

CONTROLLING YOUR PERSONAL INFORMATION:

• Hind Lifecare may disclose your Information if it is required under law to do so.
• You have the right to withdraw your consent at any point, provided such withdrawal of the consent is intimated to Hind Lifecare in writing through an email at info@fitbasket.inrequesting the same. If you at any time wish to rectify your Information, you may write to Hind Lifecare at the email address mentioned above.
• Once you withdraw your consent to share the Information collected by Hind Lifecare, Hind Lifecare shall have the option not to fulfil the purposes for which the said Information was sought and Hind Lifecare may restrict you from using the services in the Website and/ or the Website itself.

TERMS OF STORAGE OF INFORMATION:

• Hind Lifecare shall store your Information for such periods as may be required by law.
• You agree that you will not submit any false information or any illegal or damaging content on the Website. Hind Lifecare reserves the right to terminate access to or the ability to access the Website in response to any concerns Hind Lifecare may have about false, illegal or damaging content, or for any other reason, in its sole discretion.

LIMITATION OF LIABILITY:

• Hind Lifecare is not responsible for any breach of security or for any actions or inactions of any third parties that receive your Information.
• Notwithstanding anything contained in this Policy or elsewhere, Hind Lifecare shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. The term Force Majeure Event shall mean any event that is beyond the reasonable control of Hind Lifecare and shall include without limitation fire, flood, explosions, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, pandemic or national/ state lockdown due to any reason and any other similar events not within the control of Hind Lifecare.

HOW WE USE COOKIES:

• To enhance your experience with the Website, many of the web pages use “Cookies” and pixel tags and clear gifts on certain pages of Website. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• Hind Lifecare uses traffic log cookies to identify which pages are being used. This helps Hind Lifecare analyse data about web page traffic and improve its Website in order to tailor it to customer needs. Hind Lifecare only use this information for statistical analysis purposes and then the data is removed from the system.
• Overall, cookies helps to provide you with a better website, by enabling Hind Lifecare to monitor which pages you find useful and which you do not. A cookie in no way gives Hind Lifecare access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CHANGES TO THIS POLICY:

Hind Lifecare reserves the right to change, update and modify this Policy from time to time. The Policy shall come to effect from the date of such change, update and modification. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply your unconditional acceptance of such updates of this Policy.

GRIEVENCE REDRESSAL MECHANISM:

If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint at: info@fitbasket.in.